Billing
All our signups go through a stringent fraud detection process. Our verification department would cross-check all the information given during the signup. This is done to establish that the account holder is aware of what they have purchased as also the fact that the signup has been made with their knowledge. All the accounts are setup only after confirming the genuinity of the signup.
- Please fill your details in www.speedwebservice.com/contact within 30 minutes you will receive account activated mail.
- Place an order and raise ticket in Hosting.speedwebservice.com with your order ID, Date, Amount and mode of payment proof.
- Accounts paid for by NEFT / RTGS / Wire Transfer / Cheque / Demand Draft / Pay Order would be setup only after we get proof of the payment being done. A copy of the receipt of the payment has to be sent to our billing department by ticket id from Hosting.speedwebservice.com . Customers may scan the receipt or take a screen-shot of the same & email it as an attachment to billing@speedwebservice.com with ticket ID. Such accounts would be setup after the copy of the receipt is received. Our billing department can be reached at 080-50894574 for any clarification which may be needed.
- We require a written authorization in the form of an email for requests to change billing cycles, contact email address & cancellation / termination of services. Requests on live-chat or the toll free number for the same would not be accepted. This has to be sent to onlinesales@speedwebservice.com with a copy marked to billing@speedwebservice.com
- Account renewal reminders will be sent 15 (Fifteen) days before the actual renewal / due date. This is done to ensure that our clients get enough time to make payment(s). A second reminder will be sent before the due date and the third & final reminder would be sent on the day of renewal. These reminders will only be sent to the authorized primary email address of the account.
- We would allow up to 5 (Five) days after the account has been suspended, for the renewal fee / dues to be paid. The account will be terminated permanently and all data held within that particular account will be deleted from the server once this period of additional 5 days is over. Under no circumstances would a backup be provided to the client after termination.
- Accounts terminated due to any hosting violation, breach of our policies (TOS & AUP) are not entitled to any sort of refund what-so-ever. Instances where Speed Web has had to delete or terminate accounts (after having evidence to substantiate the charges / violations) due to complaints of copy-right infringement, internet watchdog complaints would also not be entitled for any refund at all.
- You can update your billing information from the Members Area url Hosting.speedwebservice.in . If incase, you do not have the access to change for some of the information, you need to contact our Billing Department via Helpdesk & the changes would be done in 24 hours. Periodically it may become necessary for us to contact our customers regarding account status. If the information provided to us is not current, it may lead to a failure to receive notices. Customers are solely responsible for keeping all personal and billing information current at all times. We are not responsible for actions that are taken as a result of a customer's failure to respond to our notices.
Payment Options
Axis Bank
Your Card Information:
Speed Web doesn't store your credit / debit or any other card details on our databases. We only push the information to the payment gateways.
For any clarifications / further details please feel free to contact us as below.
