Enterprise resource planning

Speedweb ERP Customer Software streamlines customer data management, automating tasks and optimizing sales processes. It enables real-time insights and seamless integration for enhanced customer satisfaction and operational efficiency.

1. Financial Management

• General Ledger: Centralized financial data and real-time access to account information.
• Accounts Payable and Receivable: Manage payments and collections with visibility over cash flow.
• Fixed Asset Management: Track, manage, and depreciate company-owned assets.
• Expense Management: Record, monitor, and manage company expenses and reimbursements.
• Financial Reporting and Analytics: Generate financial statements, balance sheets, and dashboards for key metrics.
• Budgeting and Forecasting: Tools for managing budgets, forecasting future cash flows, and variance analysis.
• Multi-Currency Support: Manage transactions in different currencies with automatic exchange rate adjustments.

2. Inventory and Supply Chain Management

• Inventory Control: Real-time tracking of stock levels, locations, and movements.
• Procurement Management: Tools to streamline purchase orders, supplier relationships, and procurement.
• Warehouse Management: Track inventory in multiple warehouses with automation for restocking and order picking.
• Order Management: Manage sales orders, handle backorders, and track shipments.
• Demand Forecasting: Predict demand using historical data, seasonality, and market trends.
• Supplier Relationship Management: Track supplier performance, manage contracts, and handle vendor payments.
• Shipping and Logistics Management: Track shipments, automate shipping processes, and manage logistics.

3. Production and Manufacturing

• Production Planning and Scheduling: Organize resources and schedules for efficient production runs.
• Bill of Materials (BOM): Create and manage BOMs for multi-level production.
• Material Requirements Planning (MRP): Track and forecast material needs based on production schedules.
• Work Order Management: Manage work orders from initiation through completion.
• Quality Control: Tools for quality inspection, testing, and compliance checks during production.
• Product Lifecycle Management (PLM): Track product development from concept to manufacturing.
• Shop Floor Control: Real-time visibility into production status, labor tracking, and machine usage.

4. Sales and Customer Relationship Management (CRM)

• Customer Database: Centralized customer information and communication history.
• Lead Management: Track leads and sales opportunities, including stages in the sales pipeline.
• Order Processing: Integrated sales order management and order fulfillment processes.
• Pricing and Discounting: Set and manage pricing, promotions, and volume discounts.
• Contract Management: Store and manage customer contracts and renewals.
• After-Sales Support: Customer support ticketing, service scheduling, and warranty tracking.

5. Human Resources Management (HRM)

• Employee Database: Centralized repository for employee information, roles, and contact details.
• Payroll Processing: Manage payroll, taxes, deductions, and bonuses.
• Time and Attendance Tracking: Track work hours, attendance, and overtime.
• Recruitment and Onboarding: Tools for recruitment, application tracking, and new hire onboarding.
• Performance Management: Set goals, track performance reviews, and manage appraisals.
• Training and Development: Track employee training programs, certifications, and skills development.
• Employee Self-Service Portal: Allows employees to manage personal information, payroll details, and leave requests.

6. Project Management

• Project Planning: Create project schedules, timelines, and Gantt charts.
• Resource Allocation: Manage resources for projects based on availability and skillsets.
• Budgeting and Cost Tracking: Track project budgets, expenses, and billing.
• Task Management: Assign, monitor, and manage tasks across team members.
• Project Analytics: Measure project performance, profitability, and milestones.
• Time Tracking for Projects: Log work hours spent on specific tasks and projects.

7. Business Intelligence and Reporting

• Data Visualization: Dashboards, charts, and graphs for key business metrics.
• Real-Time Reporting: Generate real-time reports across departments for better decision-making.
• Ad Hoc Reporting: Custom report creation for specific analysis and insights.
• Predictive Analytics: Leverage AI to predict future trends, sales, and demand.
• KPI Tracking: Track and monitor key performance indicators across departments.

8. Compliance and Risk Management

• Regulatory Compliance Tracking: Tools for managing and reporting on industry-specific regulations (e.g., SOX, GDPR).
• Audit Trail: Record and monitor all transactions for auditing purposes.
• Data Security and Access Control: Role-based access to ensure data protection and limit unauthorized access.
• Risk Assessment: Identify, assess, and manage risks associated with business operations.

9. E-commerce Integration

• Sales Channel Integration: Integrate with online marketplaces like Amazon, eBay, and Shopify.
• Inventory Synchronization: Real-time inventory updates across e-commerce channels.
• Order Fulfillment: Streamline order processing, packing, and shipping.
• Customer Management: Unified view of customer interactions across channels.
• Returns and Refunds: Manage returns, refunds, and exchanges with automated processes.

10. Automation and Workflow Management

• Task Automation: Automate repetitive tasks like invoicing, follow-ups, and inventory updates.
• Workflow Customization: Customize workflows to match business-specific processes.
• Notifications and Alerts: Automated notifications for critical updates or changes.
• Approval Processes: Automated approval workflows for purchases, orders, and expenses.

11. Asset Management

• Asset Tracking: Track and manage fixed assets and their locations.
• Maintenance Scheduling: Plan and track maintenance for equipment and assets.
• Depreciation Calculation: Automatically calculate asset depreciation based on accounting standards.
• Asset Lifecycle Management: Track the acquisition, utilization, and disposal of assets.

12. Customer Self-Service Portal

• Order Status Tracking: Customers can track the status of their orders.
• Billing and Payments: Customers can view and manage invoices and payments.
• Knowledge Base and FAQ: Self-service resources for commonly asked questions.
• Support Ticketing System: Submit support tickets and track their progress.

13. Multi-Language and Multi-Currency Support

• Language Customization: Interface options in multiple languages.
• Currency Conversion: Handle multiple currencies with real-time conversion rates.
• Country-Specific Compliance: Features for tax and compliance variations by region.

14. Mobile Access and Integration

• Mobile App or Responsive Design: Access ERP on mobile devices for real-time updates.
• Offline Capabilities: Limited functionalities available offline and sync when reconnected.
• Push Notifications: Real-time alerts for updates, tasks, and reminders.

15. Integration with Third-Party Systems

• APIs for Custom Integrations: Open APIs for integrating with other software.
• Integration with CRM, SCM, and Accounting Systems: Seamless data sharing across platforms.
• Data Import/Export: Tools for transferring data in and out of the ERP system.

16. Data Backup and Disaster Recovery

• Automated Data Backup: Schedule regular backups to prevent data loss.
• Disaster Recovery Plan: Options for quick data recovery in case of system failure.
• Cloud Storage Options: Secure cloud storage with options for redundant backups.